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FAQ's

1. What’s the difference between guaranteed rent and fully managed?

Guaranteed rent offers a fixed monthly income for qualifying properties, while our fully managed service gives you more flexibility and earning potential, with income based on performance.

2. How do I know which option is right for me?

We’ll assess your property and goals, then recommend the most suitable option. If guaranteed rent isn’t the right fit, our management service provides a flexible alternative.

3. Do I need to be involved in the day-to-day management?

No—both options are designed to be hands-off. We manage everything from communication to maintenance, so you don’t have to.

4. How do you ensure the property is looked after?

We maintain high standards through regular cleaning, ongoing maintenance, and a structured management approach to keep your property in great condition.

5. What happens next if I’m interested?

We’ll arrange a quick call to understand your property, review suitability, and talk you through the best option—no pressure, just clear advice.

6. What happens if there's damage to my property?

We carry out checks before and after each stay and have clear guest terms in place for damage, excessive cleaning or misuse of the property. Where damage is caused by a guest, we manage the claim process directly through the booking platform, deposit, insurer or guest, depending on how the stay was booked.

7. Do you handle guest vetting and screening?

Yes. Every booking is reviewed before being accepted. We verify guest identity where available, assess the purpose of the stay and only accept bookings that meet our criteria. We specialise in hosting professionals, contractors and business travellers, helping to ensure your property is occupied by responsible guests.

8. What are your fees?

Our fees are simple. We either charge you 20% of the turnover or we agree a guaranteed rent with you.  If you are having other services from us there may be other costs, like staging etc but that is something that is a case by case basis and something we discuss upfront.

9. Is there a minimum contract length?

Our contract terms tend to be 3-5 years however if you have a different plan still talk to us as we can potentially do shorter contracts for the right property. 

10. What areas do you cover?

Our contract terms tend to be 3-5 years however if you have a different plan still talk to us as we can potentially do shorter contracts for the right property. 

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